Nutshell CRM is an all-in-one sales automation tool that helps businesses of all sizes generate, cultivate, and win more deals. Freshdesk is a leading customer support software that allows companies to manage customer inquiries from various channels in one place.
Met deze naadloze integratie maakt Nutshell automatisch nieuwe contactpersonen aan en synchroniseert ticketinformatie vanuit Freshdesk, zodat u op de hoogte blijft van alle interacties met klanten.
Voordelen van Freshdesk CRM integratie:
Save time: With this integration, your Freshdesk customer and ticket information will be automatically added to Nutshell. This Freshdesk CRM integration means no copying and pasting between tools is required, and you can focus on improving your customer support.
Teamwide customer insight: By tracking all customer interactions in Nutshell, every member of your team can have full visibility into customer relationships. You can easily view customer tickets, chats, and interactions, all in one place.
Inzicht in de effectiviteit van support: Door Freshdesk-tickets als een uniek activiteitstype te rapporteren in Nutshell, krijgt u inzicht in hoe vaak uw team zich bezighoudt met tickets en hoe die interacties zich verhouden tot verkoopresultaten.