Integration af Nutshell og Freshdesk hjælper med at forbedre kundesupport ved automatisk at synkronisere kontakt- og billetoplysninger til Nutshell. Med denne integration kan du nemt se alle kundeinteraktioner på ét sted og strømline dine supportprocesser.
Nutshell CRM is an all-in-one sales automation tool that helps businesses of all sizes generate, cultivate, and win more deals. Freshdesk is a leading customer support software that allows companies to manage customer inquiries from various channels in one place.
Med denne problemfri integration vil Nutshell automatisk oprette nye kontakter og synkronisere ticketoplysninger fra Freshdesk, så du kan holde dig opdateret om alle kundeinteraktioner.
Fordele ved Freshdesk CRM-integration:
Save time: With this integration, your Freshdesk customer and ticket information will be automatically added to Nutshell. This Freshdesk CRM integration means no copying and pasting between tools is required, and you can focus on improving your customer support.
Teamwide customer insight: By tracking all customer interactions in Nutshell, every member of your team can have full visibility into customer relationships. You can easily view customer tickets, chats, and interactions, all in one place.
Indsigt i supportens effektivitet: Ved at rapportere om Freshdesk-sager som en unik aktivitetstype i Nutshell kan du forstå, hvor ofte dit team engagerer sig i sager, og hvordan disse interaktioner relaterer sig til salgsresultater.