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Nutshell A Intercom é uma plataforma completa de CRM e marketing por e-mail que ajuda as organizações B2B a trabalharem juntas para conquistar mais negócios. A Intercom é uma plataforma líder de mensagens para clientes que ajuda as empresas a gerar e qualificar leads, envolver os clientes e fornecer suporte personalizado ao cliente em escala.
With this two-click integration, Nutshell will automatically add a person when you complete an Intercom chat with a web visitor, sync the transcript to their Nutshell feed, and log the chat as a new activity (which you can then report on using our powerful activity report).
Save time: Syncing your web chats to your CRM eliminates the need to manually type in new contacts or copy-paste chat conversations into your customer records. Plus, with the Nutshell-Intercom CRM integration you have your Intercom web chats stored in Nutshell which means you won’t have to switch back and forth between tools anymore.
Insight do cliente em toda a equipe: Ao armazenar todas as suas conversas de bate-papo na Web em um local onde as equipes de vendas e atendimento possam consultá-las, qualquer membro da equipe pode obter um contexto completo sobre o relacionamento com o cliente.
Insight into web chat effectiveness: By reporting on your web chats as an activity type, you can understand how often your front-line team is engaging with website visitors and how those chats relate to sales outcomes.
With the Intercom CRM integration installed, Intercom will automatically create new contacts in Nutshell from chat interactions, and add the chat transcript including your own team member’s replies. Intercom chats will also be recorded as a “Web chat” in the activity report.
Você deve ter uma conta da Intercom (a partir de US$ 79 por mês).
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