Connect Nutshell with Dialpad for convenient activity logging in your CRM, from Dialpad calls to SMS messaging.

What does this integration do?

Our AppConnect service will:

  • Log a call to a Nutshell contact’s timeline when a call completes in Dialpad
  • Add a note to a Nutshell contact’s timeline when an SMS message is created in Dialpad

Supported Fields

  • Call duration
  • Phone number
  • Target name
  • Email address
  • Transcription text
  • Recording URL

Requirements

  • You’ll need a Pro or Enterprise Dialpad account